Easton, PA 18042
*2022 Important Dates*
Easter – April 17
Mother’s Day – May 8
Memorial Day – May 30
Father’s Day – June 19
Independence Day – July 4
Labor Day – Sept. 5
Thanksgiving – Nov. 24
While we cannot guarantee all requests, we will do our best to honor as many as possible.
Kaplan’s reserves the right to discontinue any customer’s awning service when circumstances warrant such action being necessary. The customer will be notified in writing when this decision is made.
*PARTIES & SPECIAL EVENTS*
If you are having a party or special event and need your awning(s) installed for the affair, please call us by March 15 and notify us of the date of the function.
We will try to set up our installation schedule around those dates.
Requests received after March 15 may be assessed a surcharge.
KAPLAN AWNINGS Established 1923 – 2021
AWNING SERVICE GUIDE
**1298 Spruce St.** Easton, PA 18042
Fax: (610) 258-6036
Email us at: email@example.com
SPRING AWNING SEASON
Installation will begin mid to late March or early April and continue through mid June. We will make every effort to have your awnings installed by Father’s Day.
If your awnings are stored at your home, you MUST call or email to schedule for installation. However, if we will be in your area for other installs, we will call to see if we can add you to our schedule.
If your awnings are stored at Kaplan’s, your awnings will be installed automatically. All special requests require a phone call or email and must be made by March 15.
A PHONE CALL IS REQUIRED IF:
1. Work is being done on your property and awning installation would be inconvenient or impossible.
2. You are having a Party or Special Event.
3. Road closures near your home.
We do not accept specific date or week installation requests. We will only accept requests made before March 15.
If you have moved or no longer own the property, please contact our office immediately.
FALL AWNING SEASON
WE WILL NOT AUTOMATICALLY REMOVE ANY AWNINGS.
YOU MUST CALL TO HAVE YOUR AWNINGS REMOVED.
Removal will begin UPON REQUEST and will continue until servicing is complete.
If you need to have your awnings taken down by a certain date, a minimum 4 weeks notice is required specifying the date.
We will only take down awnings when they are dry – otherwise they may become moldy if stored wet. Our schedule may change due to Mother Nature.
We do try, over the winter, to do any necessary repairs to the
awnings we service. We will contact the customer for authorization if there will be a charge.
We at Kaplan’s, appreciate your patronage and hope to continue serving your awning needs.
SERVICE FEES FOR SPRING AND FALL SEASONS ARE NOT SET PRICES AND ARE BASED ON WORK TIME, TRAVEL TIME, HARDWARE AND PARTS REQUIRED TO COMPLETE THE JOB.
1. Spring and Fall Services are billed separately.
2. We accept cash, checks and all major credit cards. Credit card payments may be made over the phone, in person or online through our website- www.kaplanawning.com
3. All checks should be made payable to Kaplan’s. Our installers are not authorized to accept cash payments.
4. PAYMENT TERMS ARE NET 15 DAYS. Accounts over 90 days will be placed for collection. Any future service will require prepayment.
5. Interest of 1.5% (18% per year) will be charged on accounts 30 days past due.
6. Checks returned by our bank for any reason are subject to a $50 fee
Your awnings will not be serviced until the previous balance has been paid in full.
The fabric on most awnings can be replaced. If you are interested in getting a quote, please contact our office.
If you are interested in having your acrylic fabric awning sent out to be professionally cleaned and retreated, please call our office for an estimate. Canvas (Cotton based) awnings cannot be professionally cleaned and retreated.
Your awnings can be stored at your home or at our facility. We are required to carry insurance on all awnings stored at our facility. If we store your awnings, an insurance charge, commonly referred to as a storage fee, will be added to your Fall service invoice.
If you store your awnings at your home, keep them in a clean, waterproof and animal proof container.
Kaplan’s is not responsible for any incidental damages which may occur as a result of inclement weather, vandalism or act of nature, once your awnings have been installed. This is covered through your homeowner’s insurance. Any other claims must be reported to our office within 48 hours of the installation/service call.